Principles
What you can expect from us
These are working commitments, not certificates. We would be glad for you to hold us to them.
Unfinished work is shared
You see sketches and early builds, not only polished milestones. It is the cheapest time to change direction.
Decisions are written down
Short notes record what was decided, why and by whom. Anyone joining later can catch up without a meeting.
Accessibility is part of quality
We design and test for keyboard use, screen readers, colour contrast, text resizing and reduced motion. WCAG 2.2 AA is our target for the web.
Each cycle ends with something to try
A link, a test build or a prototype. Progress is measured by what works, not by hours logged.
Code is reviewed and tested
A second person reviews every change. Automated tests cover the logic that would hurt most if it broke.
You own everything
Repositories, design files, store accounts, domains and hosting are in your organisation's name from day one.
Problems surface early
If something is slipping, you hear about it promptly, with options rather than excuses.
Handover is a deliverable
Documentation, credentials management notes and a walkthrough, so another team could continue without us.